Last Revised: 08 December 2025
Welcome to Xtrude 3D. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online store. By accessing this website and/or placing an order, you accept these Terms in full. If you do not agree with these Terms, you must not use this website.
For the purposes of these Terms:
You agree to use our website only for lawful purposes and in a way that does not violate any applicable laws or regulations. You must not misuse the website, interfere with its security, copy or resell content, or attempt to access restricted areas without authorization.
To use certain features, you may need to create an account. You agree to:
Xtrude 3D reserves the right to suspend or terminate accounts that violate these Terms.
We attempt to ensure all product descriptions, specifications, pricing, and images are accurate. However, we cannot guarantee that information is always error-free. If a product is not as described, you may return it unused in accordance with our Return & Refund Policy.
All prices are listed in South African Rand (ZAR). Prices may change without notice. We only process orders once full payment has been received.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that you authorize us or our payment processor to charge the full order amount, including shipping and applicable taxes.
We aim to dispatch orders promptly. Delivery times vary by location and courier schedules. Once products are handed to the courier, the risk and ownership transfer to you. Xtrude 3D is not responsible for courier delays or issues outside our control.
Please refer to our Shipping Policy for detailed information.
Our return period is 30 days from the date of purchase. Items must be unused, in original packaging, and in resellable condition. Some products may be non-returnable (e.g., opened filament, software licenses, consumables).
For full details, refer to our Refund & Return Policy.
All website content—including text, graphics, images, logos, product descriptions, and digital assets—is the property of Xtrude 3D and protected by South African and international copyright law. Reproducing, distributing, or copying any part of this website without written permission is strictly prohibited.
To the fullest extent permitted by law, Xtrude 3D is not liable for:
Your use of this website is entirely at your own risk.
You agree to indemnify and hold harmless Xtrude 3D, its employees, partners, and affiliates from any claims, damages, losses, or legal fees arising from your misuse of the website or breach of these Terms.
These Terms are governed by the laws of the Republic of South Africa. Any disputes must be resolved in a South African court within the jurisdiction of the Western Cape.
We reserve the right to update or modify these Terms at any time. Updates take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: support@xtrude3d.co.za
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
